We're proud to say that our first place positioning is based on Overall Customer Aftersales Satisfaction, Returning Customers, Up-to-date Campaign Offers and Correct handling of Customer Data.
"I’m so proud of the team, to receive such a prestigious award against our peers is something our Aftersales Departments has worked very hard for” – Trevor Pajak, Divisional Head of Aftersales.
Additionally, 3 of our dealerships are in the National Top 25 for Aftersales Excellence, with Barnards Volkswagen and Bury St Edmunds Volkswagen coming 9th and 10th respectively. Well done teams, a fantastic achievement!
Marriott Motor Group Limited is a credit broker but not a lender and is directly authorised and regulated by the Financial Conduct Authority for Consumer Credit activities under Firm Reference Number 303971. We can introduce you to a limited number of lenders. We do not charge a fee for our consumer credit services. We will receive a commission from the lenders we work with for introducing you to them, either a fixed fee or a fixed percentage of the amount borrowed, but this does not affect the interest charged on your agreement, all of which are set by the lender concerned. Our manufacturing supporting finance partners also provide preferential rates to us for the funding of our vehicle stocks and financial support for our training and marketing. The lenders we work with pay commission at different rates. You have the right to request the commission amount, to do this contact disclosure@marriottmotorgroup.co.uk
Marriott Motor Group Limited is an Appointed Representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 313486 and which is permitted to advise on and arrange general insurance contracts as an intermediary
You can check this on the FCA Register by visiting the www.fca.org.uk.
Marriott Motor Group Limited subscribes to the Motor Industry Code of Practice for New Cars, Service & Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to the New Car Code.