Here at Marriott Motor Group we pride ourselves on delivering unparalleled customer service and always appreciate your positive feedback. We are passionate about the service we deliver but recognise there may be times when we don't necessarily get it right.
If you are not satisfied we would rather you informed us. We will do our utmost to address any concerns you may have, endeavouring to put the situation right and improve our customer service moving forward.
In the first instance the quickest way for issues to be resolved is at the dealership you purchased from. We recommend that you contact the Senior Management team at the dealership, please see below the best people to contact at each of our retailers.
|Location||Name||Position within Retailer|
|Barnards Volkswagen (Stowmarket)||Julian Durrant||Aftersales Manager|
|Bury St Edmunds Audi||Fraser Burdett||Head of Business|
|Bury St Edmunds Volkswagen Cars||Gary Halestrap||Brand Manager|
|Bury St Edmunds Volkswagen Vans||Eugene McKenna||Head of Busienss|
|Ipswich Audi||Shane Fenwick||Head of Business|
|Ipswich Dacia (Bristo's)||Robert Wells||Franchise Manager|
|Ipswich Renault (Bristo's)||Robert Wells||Franchise Manager|
|Ipswich Skoda (Bristo's)||Craig Beadling||Head of Business|
|Ipswich Volkswagen Cars||Tim Hargraves||Brand Manager|
|Ipswich Volkswagen Vans||Eugene McKenna||Head of Business|
|Kings Lynn Audi||Fraser Burdett||Head of Business|
|Kings Lynn Volkswagen Cars||Paul Underhill||General Sales Manager|
|Premium Used Cars (Located in Ipswich Audi)||Shane Fenwick||Head of Business|
If you're still not satisfied please refer the matter to Customer Services by filling in the form below, we take each case seriously and will respond within 2 working days.