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Home Delivery or Click & Collect Choose your option, fully complying with government distancing guidelines
Order 100% From Your Home Simply reserve, buy outright or apply for finance
14 Day Peace of Mind Purchase with confidence with our money back guarantee
Buy in 4 Easy Steps Buying online is easy and can be done on the go or in the comfort of your own home.
Step 01 Browse Look through our extensive stock to find the perfect vehicle for you. There will always be somebody at hand to help if you need.
Step 02 Part-Exchange If you have a vehicle you’d like to trade-in, we’ll make you an offer that you can use against your purchase
Step 03 Reserve Online Reserve the vehicle of your choice with a fully refundable deposit. Arrange a time that suits you to come in to view.
Step 04 Receive your van We can arrange collection or home delivery when we reopen, and you'll drive away the van of your dreams in no time.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

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You can talk to any one of our sales team for more information - email us, or give us a call.

I would like to amend or cancel my order

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Please see our our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.

If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.

How secure is your online deposit process?

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We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.

Can I amend my delivery and collection day after I have placed my order?

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Please speak to our sales team as soon as possible to review options.


Finance

Alphera Select (PCP) a flexible alternative by deferring a proportion of the car’s total value until the end of the agreement as an optional final payment

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Alphera Select (PCP)

Alphera Select, our personal contract purchase product (PCP), is our most popular car finance product for both new and used cars. This is because of its key feature, which we call the Guaranteed Future Value (GFV). Alphera Select can be a flexible alternative by deferring a proportion of the car’s total value until the end of the agreement as an optional final payment. This amount is the GFV and is the key to how Alphera Select works.

How it works

Simply choose a vehicle you like and we’ll arrange a finance plan that suits you, taking into consideration the contract length (typically between 24 and 48 months), an estimation of your annual mileage and your deposit contribution. Whether you have a monthly payment or particular deposit in mind, we can tailor a repayment plan to suit your budget and lifestyle.
The importance of the GFV is that it lets you keep your options open at the end of your agreement. Your decision will be based on the future value of the car, which is why it’s important to accurately estimate your mileage. Depending on what the actual market value is when you come to change your car next time, you have the flexibility to select from one of the following options:

  • Pay the optional final payment and own your vehicle*
  • Part-exchange your vehicle and choose another vehicle**
  • Hand the car back***

In both the first two options, if the value of your car is more than what we predicted for you in the GMFV, you get the benefit.

If the GFV does not meet the market value, you are protected by the guarantee in the third option, do not have to pay the final payment, and can hand the car back to us. However, your decision will need to factor in any additional charges relating to excess mileage and the condition of your car, which will influence the final market value.

Terms and Conditions
*The optional final payment (together with a credit completion fee and an option to purchase fee) are payable at the end of the agreement if you decide to purchase the vehicle. We remain the owner of the vehicle during the agreement and we may become entitled to recover the vehicle if you do not keep up your repayments.
**If you part exchange the vehicle for a new vehicle, any surplus in the vehicle’s part exchange value over the optional final payment (and credit completion fee and option to purchase fee) can be used as a deposit towards a new vehicle.
*** If the vehicle’s value is less than the optional final payment, you can pay the credit completion fee and hand it back to us without paying the optional final payment. However additional charges may be payable for both excess mileage (actual mileage higher than agreed contract mileage) and vehicle condition (using the standards set by the British Vehicle Rental and Leasing Association (link to BVLRA vehicle condition guide). If your agreement is regulated by the Consumer Credit Act, this contractual option will be in addition to your statutory right to end the agreement early.

Alphera Hire Purchase (HP) if you’re interested in owning a new or used vehicle at the end of your finance agreement

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Alphera Hire Purchase

If you’re interested in owning a new or used vehicle at the end of your finance agreement and making fixed regular payments with no mileage restrictions, Alphera Hire Purchase could be the finance solution for you.

How it works

We can tailor a personal plan to suit you based on your available deposit, how much you would like to pay monthly and how long you would like the agreement to last (typically between 24 and 60 months). The purchase price of your car, less the deposit you wish to put in, becomes the balance on your agreement. Any interest and fees are then added and the total is repaid monthly over the term you choose. Once all payments have been made at the end of the agreement, you own your vehicle.*

Terms and Conditions: 
* Provided you have made all of the necessary payments due under your agreement, including an option to purchase fee at the end. Please note, we remain the owner of the vehicle during the agreement and we may become entitled to recover the vehicle if you do not keep up your repayments.


How do I get my finance settlement?

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We can help you with this. One of our sales team will be able to obtain your settlement figure.

I have some questions regarding financing my purchase who should I speak to?

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We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.


Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.

Is the valuation you give me for my part exchange guaranteed?

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Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.

Can I remove my part exchange from my order at any time?

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Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

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Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.