Customer Services We pride ourselves to deliver an unparalleled customer service and we really like to hear about your positive feedback.

Customer Services

Here at Marriott Motor Group we pride ourselves on delivering unparalleled customer service and always appreciate your positive feedback. We are passionate about the service we deliver but recognise there may be times when we don't necessarily get it right.

If you are not satisfied we would rather you informed us. We will do our utmost to address any concerns you may have, endeavouring to put the situation right and improve our customer service moving forward.

In the first instance the quickest way for issues to be resolved is at the dealership you purchased from. We recommend that you contact the retailer directly. If you're still not satisfied please refer the matter to Customer Services by filling in the form below, we take each case seriously and will respond within 2 working days.

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First Name *

Last Name *

Email Address *

Contact Number *

Retailer regarding *

Complaints Handling Policy

Gender Pay Gap Statement

Anti-Slavery and Human Trafficking Policy

Sales Deposit Handling Policy

Sales Terms & Conditions

Aftersales Terms & Conditions

Marriott Motor Group Limited is a credit broker but not a lender and is directly authorised and regulated by the Financial Conduct Authority for Consumer Credit activities under Firm Reference Number 303971. We can introduce you to a limited number of lenders. We do not charge a fee for our consumer credit services. We will receive a commission from the lenders we work with for introducing you to them, either a fixed fee or a fixed percentage of the amount borrowed, but this does not affect the interest charged on your agreement, all of which are set by the lender concerned. Our manufacturing supporting finance partners also provide preferential rates to us for the funding of our vehicle stocks and financial support for our training and marketing. The lenders we work with pay commission at different rates. You have the right to request the commission amount, to do this contact disclosure@marriottmotorgroup.co.uk

Marriott Motor Group Limited is an Appointed Representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 313486 and which is permitted to advise on and arrange general insurance contracts as an intermediary

You can check this on the FCA Register by visiting the www.fca.org.uk.

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