This section should help you with any queries you have relating to renting a vehicle from us. If you have any other questions please do not hesitate to contact us today.
Rent-a-Car allows you leave to travel abroad and leave the UK mainland depending on the car categories selected and the country you are planning to travel to. If you have any questions regarding travelling abroad, please contact your nearest Rent-a-Car location for further information.
You can book a vehicle to travel abroad with either online or by contacting your nearest Rent-a-Car location. If you are booking online you must select ‘Travel Abroad’ in the optional extras to ensure you have all the necessary paperwork ready for your trip. Additional fees apply for taking the vehicle outside of UK mainland.
Please note, we require 6 weeks notice if you are travelling to a Crit’ Air’ Zone in France. Clean Air zones in France can alter at any time and failure to display the correct sticker could result in a fine of £135. Not sure whether the region you're visiting requires a sticker? Please contact your location or visit https://www.rac.co.uk/drive/news/motoring-news/law-change-for-uk-drivers-in-french-cities/.
BMUV: Emissions-control sticker / Low emission zone
Please note, if you are travelling to Germany in one of rental vehicles, we will require a 6 weeks notice. This is due to many German cities introducing a low-emission zone to mitigate air pollution caused by fine particles and nitrogen dioxide. The Thirty-fifth Ordinance on the Implementation of the Federal Immission Control Act (Ordinance on the marking of vehicles) stipulates that vehicles have to be marked with stickers (on the windscreen inside the vehicle). Stickers are valid for all low emission zones in Germany.
Vehicles are divided into emissions groups according to their particulate emissions and they receive a sticker of the colour marking the respective emissions group:
For more information, please visit: BMUV: Emissions-control sticker / Low emission zone