Optional extras

​This section should help you with any queries you have relating to renting a vehicle from us. If you have any other questions please do not hesitate to contact us today. ​​

Frequently Asked Questions

​Can I carry animals in the vehicle? 

No, for the comfort of all customers, we do not allow pets to be transported in our vehicles. However we do allow service animals used by customers with disabilities.​

Can I upgrade the vehicle I have booked? 

When you arrive at your location to pick up the vehicle you can request a higher vehicle category, or alternatively in advance of collection by logging into your account. This will be subject to availability​

Can I book additional extras or equipment? ​

Yes, you can book additional extras online. They will incur an extra cost (included in total price breakdown on your rental agreement) and are subject to availability.​

Do all vehicles come with a Sat-Nav?

Please note that a Sat Nav does not come as standard in all our vehicles. However, when available, your vehicle will be fitted with a Sat Nav to make it easier for you to navigate around Europe.

Please contact your location prior to pick-up to find out more about what utilities your vehicle comes with.