April 2021 COVID-19 Update

In accordance with the latest Government guidance, we announce that all sales, service, parts and rental departments are now fully open effective Monday 12 April 2021.

As always, the safety of our customers, suppliers and colleagues are at the heart of our reopening plans. With over 30 million people now vaccinated in the UK, we are excited to open our doors and welcome visitors to our showrooms.

All visiting customers requested to attend with face masks and to use hand sanitisation stations where applicable. All payments are preferred via card, contactless or direct bank transfer. Cash payments to be avoided to assist with the spread of COVID-19, if cash is your only option please discuss with your adviser at point of booking.

Please note that any customers exhibiting symptoms of COVID-19, or requiring to self-isolate under the Government guidance please avoid visiting our businesses until such time as permissible under the Government guidance.

Visiting Us

Face coverings

Before you enter our showroom, please ensure you are wearing a face covering unless you are exempt. 

Social Distancing

We need you to follow the social distancing rules and keep yourself a safe distance away from other customers and our colleagues. 

Entering the Showroom

We're managing the number of customers we have in our retailers at any one time; so, you may have to queue before we can let you in and follow our one way system. 

Desk Protections

We've added Perspex screens in place for dedicated areas and area taking card and contactless payments only.

Get In Touch

Emails & Website Forms

Whilst things are uncertain, our helpful staff members are on hand to answer any questions or queries via email or using the online forms. 

Telephone

As usual, our team is available to speak to over the telephone and are ready to assist you from the comfort of your home.

Live Chat

Whilst using our website, we will be available to answer any questions or queries via our live chat. 

Virtual Appointments

When it is not possible to visit us at our showrooms, our team members are on hand to assist you remotely using our virtual appointments. 

VWFS Rent-a-Car Bury St Edmunds is situated in branch at Bury St Edmunds Volkswagen. We are a local family run car hire company offering Volkswagen Car Rental. All our rental cars are less than 8 months old and feature some of the latest models from the Volkswagen range; VW Polo, Golf, Golf Estate and VW Passat Estate model. We also feature the 7-seater Sharan.

Our car rental rates include insurance (CDW - Collision Damage Waiver) and, where available, the built-in Sat Nav systems are included for free. Business customers can book daily or weekly hire or our long-term hire, Flexi-Rent with discounted rates for vehicle hire of over 28 days.

Meet The Team

Say hello to Paul Whatmore

Paul joined us back in 2019

Meet Joshua

Joshua joined us in 2021 at Bury St Edmunds.

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