Showroom Host - Bury St Edmunds Volkswagen

Ref: 21454

Working Hours Part Time
Location Bury St Edmunds Volkswagen
Salary Competitive
Benefits We offer an employee benefits package including training, development, employee discounts, healthcare and much more.
Closing Date 30/09/2021


About the job

Bury St Edmunds Volkswagen are now looking for experienced and well-presented showroom hosts to cover the opening hours of the showroom. Hours of work will be: 8.00am – 18.00 Monday Thursday and Friday (one hour lunch) and/or 9:00 – 17:00 Saturday (one hour lunch) – (Flexible hours available).

As a showroom host on our front desk, you will play the most important role at Bury St Edmunds Volkswagen. You create the first impression when a guest arrives – and you’re the final memory they take with them when they leave.

You are right at the very heart of the action, with the power to make a real difference to people’s day. Providing a warm and professional welcome to all visitors to Bury St Edmunds Volkswagen. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner.

You will ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements.

Key Responsibilities include:

  • Welcome each customer to the business, ensuring an immediate and friendly greeting is provided, establishing their individual needs in order to professionally hand them over to the most appropriate colleague
  • With your strong interpersonal skills and confident manner, you will create a positive experience for all customers when visiting/contacting the business
  • Provide additional telephony support to colleagues where demand requires additional support across all departments
  • Ensure all customers are well attended to, providing a comprehensive hosting service for the duration of their visit to the business
  • Maintain knowledge of the products and services in order to provide appropriate levels of support to all enquiring customers, and maintaining a commercial awareness to identify and respond to any opportunities to promote the products/services available
  • You will be a Marriott Motor Group ‘Brand Ambassador’, ensuring the presentation of all retail areas of the business are continually maintained to the highest of standards, along with ensuring compliance of health & safety and Brand/Commercial legislation
  • Highly motivated with strong enthusiasm for the Brand as well as an affinity for technology; you will enjoy, and be encouraged, to go ‘the extra mile’ for all customers.
  • Provide administrative support to all departments where required, including but not limited to; data input/verification, document auditing, transmission and submission.
  • Assist by pro-actively recognising and acting upon the need to support customers and colleagues

The successful candidate will:

  • Be of immaculate presentation
  • Have excellent communication manner including face to face, over the phone and email
  • Be a real team player
  • Be flexible to help out with any additional duties as needed
  • Be computer-literate

If you would love to be part of our Marriott Motor Group family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

We offer flexibility of hours depending on the applicant. In your application please include your availability of hours for the role.

Marriott Motor Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Why work for us?

If you are looking for a career within an exciting industry, Marriott Motor Group is definitely for you. We are looking for people who believe in our values and are determined to learn new skills and achieve their best. In return, we offer a number of employee benefits including a competitive salary, workplace pension and a rewarding career. Your wellbeing matters we provide an education, support and tools to help you live a healthier and happier life, because your wellbeing matters to us.

Benefits of working at Marriott Motor Group

At Marriott Motor Group, we offer an employee benefits package including training, development, employee discounts, healthcare and more. Find out below.

Competitive salary

Healthcare cashback plan​

Gym membership discounts​

Generous holiday entitlement

Employee assistance programme​​

Long service awards​​

Contributory pension scheme​

​​Leading brand led learning & development

​Company car scheme

​Marriott car benefit purchase scheme

​High street retailer discounts

Recommend a friend scheme

Our Values & Strategy

We believe in our values and strategies, our customers are at the heart of everything we strive to do. We work as a team to help each other achieve their objectives and aims, we offer support and help to make sure everyone can continue to learn and develop their skills, we want everyone to love their job!

Be Part of the Team
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