Rental Manager - VWFS Rent-A-Car Bury St Edmunds Van Centre

Ref: 83231

Working Hours Full Time
Location VWFS Rent-A-Car Bury St Edmunds Van Centre
Salary Competitive
Benefits We offer an employee benefits package including training, development, employee discounts, healthcare and much more.
Closing Date 11/01/2021

About the job

An exciting new position has become available within Marriott Motor Group. Working in close cooperation with the Group Rental Manager to ensure the effective execution of excellent service to our customers, achievement of targeted profitability levels of the site and achievement of the Branch business performance and growth objectives are met.

Responsible for the growing profitability of the rental operation – The successful applicant will have experience of the vehicle rental industry and have a proven track record for delivering results in a competitive marketplace.

Key Tasks & Responsibilities include:​

  • Dealing with the general public and corporate clients on the phone and in person.
  • Processing payments and ID checks correctly, including pre-authorisation/card details/ credit checks etc.
  • Delivery and collection of vehicles.
  • Monitor daily desktop reports, vehicle availability, utilisation, vehicles overdue, expiring insurance policies of corporate customers, expiring credit card authorisations, excess mileage etc.
  • Resolving problems and delivering outstanding customer service both internally and externally.
  • To increase the number of local corporate accounts within the designated area.
  • Identify new potential sales areas.
  • Vehicle status management/weekly audit of vehicles
  • Administration of maintenance on all vehicles
  • Recharging damaged vehicles to customers
  • Action local marketing/advertising strategy
  • Timely reporting of damage/accident notifications to VWFS and action repairs in conjunction with relevant insurer
  • Ensure strict adherence to all the terms, conditions and standards of the VWFS Rent-A-Car programme
  • To provide operational support to Group Rental Manager including dual-site assistance where required

The key attributes we look for are:​

  • Proven track record of leading exceeding sales targets
  • Good level of computer literacy
  • Able to work under pressure
  • Excellent verbal, communication and information management skills.
  • Full UK Driving Licence

If you are looking for a fantastic opportunity and would like to join Marriott Motor Group then apply today!

Why work for us?

If you are looking for a career within an exciting industry, Marriott Motor Group is definitely for you. We are looking for people who believe in our values and are determined to learn new skills and achieve their best. In return, we offer a number of employee benefits including a competitive salary, workplace pension and a rewarding career. Your wellbeing matters we provide an education, support and tools to help you live a healthier and happier life, because your wellbeing matters to us.

Benefits of working at Marriott Motor Group

At Marriott Motor Group, we offer an employee benefits package including training, development, employee discounts, healthcare and more. Find out below.

Competitive salary

Healthcare cashback plan​

Gym membership discounts​

Generous holiday entitlement

Employee assistance programme​​

Long service awards​​

Contributory pension scheme​

​​Leading brand led learning & development

​Company car scheme

​Marriott car benefit purchase scheme

​High street retailer discounts

Recommend a friend scheme

Our Values & Strategy

We believe in our values and strategies, our customers are at the heart of everything we strive to do. We work as a team to help each other achieve their objectives and aims, we offer support and help to make sure everyone can continue to learn and develop their skills, we want everyone to love their job!

Be Part of the Team
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