Why Choose Marriott?

Marriott Motor Group is a family run Group with Audi and Volkswagen dealerships in East Anglia. With showrooms located across Suffolk and into Norfolk, Marriott Motor Group can offer both new and used Audi and Volkswagen cars, Volkswagen commercial vehicles and aftersales services such as MOTs, servicing, repairs and parts.

Local, Family Owned Business
As a family owned and run business, we believe in building long-lasting personal relationships with all our customers. Our staff take pride in sharing their honesty and expertise to all our customers.

Unbeatable Customer Service
We are proud to be serving customers across East Anglia. With our long and established experience in car sales and servicing, nobody knows more about our brands than us. We are opens six days a week and would encourage all interested customers to visit our easily-accessible showrooms across Norfolk and Suffolk to experience the Marriott Motor Group

All Vehicles Price Checked Daily
All our vehicles are price checked daily to make sure that we are offering not only the highest quality vehicles but also at great value. We strive to make all our vehicles as affordable as possible.

Read more about Marriott Motor Group

  • "I was really happy with the service you gave me at such sort notice.
    Having the car turned around in two hours was excellent and shows good customer service.
    10 out of 10!

    "

    Matt Soames

  • "Our association with Bury St Edmunds (Northgate) Volkswagen stretches back to 1973 when my wife purchased her first VW Beetle.  Since then she has been loyal to the Brand, but more importantly all her subsequent purchases have been negotiated with Bury St Edmunds (Northgate) Volkswagen who have also carried out all the routine Servicing.

    Without exception, the courtesy, friendliness and professional manner with which we have been treated is testament to their superb Customer Service.  For us, garages are not normally places we choose to visit, but at Bury St Edmunds (Northgate) Sue Thompson, the first point of contact, always welcomes you with a smile and signposts you to the appropriate member of staff, at the same time quick to offer a hot beverage.   
                                  
    Service Adviser Team of Kate Woodward, Glenn Waters and Leanne Gissing have always been most professional and engaging in dealing with all our servicing matters.  Should something out of the ordinary occur, as has happened to us on the very rare occasion,  Andrew Ruscoe the Workshop Controller has been most helpful and empathetic in dealing with the issue to our mutual satisfaction.  Finally, Michael Barbrook, who sold us our last Polo, could not be faulted as a Salesperson.  We found him charming, not pushy or overbearing and allowed us time to consider all the factors relevant to buying a new car.

    I make no apology for naming the above members of staff, as they have all over the years made our visit to Bury St Edmunds (Northgate) Volkswagen as enjoyable as possible.  You truly come over as a Happy family. 
    "

    John & Lilla Babraff

  • "I feelcompelled to write on behalf of my wife and I regarding what for us was anunusual experience yesterday in your Audi showroom.

    Early inthe morning, my wife and I jumped into our recently purchased Audi TT (fromIpswich Audi), whereupon lowering the driver’s side window, it appeared to jam,or lock in the halfway position and would not move either way afterwards. Isimply assumed that this was maybe locked due to the strong frost we have seen,so off we went to deliver our son to college in Bur St Edmunds. By now, thewindow still would not move, so I decided to call into your showroom, where wemet your Service Advisor Tanya.

    Iexplained our problem, to which she responded by asking if we had received a‘regulator change’, no was my response, she made some checks on the age andwarranty viability of the car, then said no problem, she would arrange for thisto happen, it would be carried out that day and she immediately arranged for aloan car.

    To be honest,throughout our car buying experiences (we have in the past purchased new BMW’s,Rang Rovers etc.), we have never experienced the level of quiet, professionalservice that we have thus experienced at both the Ipswich and now Bury StEdmunds Audi branches.

    My pointof writing is to congratulate both Tanya, your desk employee Sophia and yourbranch as it has been an absolute pleasure to both visit and be taken care ofin such a professional manner.

    When wecollected the car later yesterday afternoon, Tanya had made sure the repair wascompleted and had topped the whole process off with the car being completelycleaned and taking our son, who is studying to become a mechanic, on a quicktour of the workshops.

    All I cansay is that you can be assured that our next car purchase/s needs shall beconducted through your branch when the time comes.

    In themeantime, please pass on our grateful thanks and appreciation to Tanya, yourteam and the engineers for a superb all round service.
    "

    Mr & Mrs A B

  • "After arecent breakdown, I would just like to thank your staff.

    My carwas towed to your dealership early Friday morning, within 30 minutes theproblem was diagnosed and confirmed what the RAC had thought the nightbefore, unfortunately neither parts or time allowed for the car to be fixedthat day, however, Dez made a fantastic effort and found me a car I could gethome to Chester in that afternoon.

    Icollected the car yesterday clean and ready to go and again all the staff I hadcontact with have been both friendly and professional.

    Excellenteffort and thanks to all.
    "

    Mr S

  • "Thank youvery much for your assistance last week when I managed to disable the lights onthe A3.

    It was aconcern that I was to be away from home and had been unable to refit theheadlight bulb. However the level of service you provided, when we turned upunannounced on Monday morning, was exemplary.

    I was notexpecting the car to be returned cleaned

    Againthank you for averting a near disaster and reinforcing my confidence in Audiand in particular Bury St Edmunds Audi
    "

    Mr P

  • "

    Iwould like to take this opportunity to thank your staff (especially Alisdair)for repairing the damage (caused by an egg!) to the bonnet of my Audi Q5.  The quality of the repair is exceptional andthe service throughout was very good.

    "

    Mr M

  • "Pleasesee below customer feedback. Thought you would like to know.

    Mr Maycalled wanting to express his appreciation for Bury St Edmunds Audi as they wentout of their way to help him when he had an engine fault on his Q5.

    Mr Mayhas a high opinion of the centre and Gerald Piper the service manager, as notonly did you do everything in your power to have his engine repaired, Geraldalso gave Mr May his own vehicle to use when there was not a courtesy car.

    He wantedme to log this officially
    "

    Mr May

  • "

    Just a quick email to saythanks to yourself and the team for sorting out the issues with the TT. A greatexample of customer service and professionalism. Having worked in the customerservice industry for many years it's often hard to find companies that will gothe extra mile. Please extend my thanks to the service team. Hopefully we will speak again when I choose my next Audi

    "

    Mr H

  • "Thank you, I always find the service provided by Bury Audi to be fantastic. I have mentioned in the past that I quite happily travel from Norwich to Bury in order to have my car serviced just down to the level of attention you and your teams provide are second to none, from the helpful and cheery welcome through to the delivery back of my car (coffee is pretty good too J) you always surpass my expectations.
    I can honestly say that my decision to have another Audi this time round was heavily weighted due to the past efforts of your team, and this time has been no exception.
    Feel free to pass this mail up the chain to ensure you and your team are recognised for the efforts you all put in.
    "

    Mr H

  • "
    Chris De La Cruz is the best dealer representative at Audi Bury St Edmunds I've dealt with in my lifetime of buying new cars. Everything cannot have gone better from the quote down to excepting the deal. Everything was straight forward and I'm now awaiting the brand new Audi A1, I could not be happier.
    "

    J. Deepak

Marriott Motor Group Locations

Audi Location

Bury St. Edmunds Audi

Bury St. Edmunds, Suffolk

Audi Ipswich

Ipswich Audi

Ipswich, Suffolk

Audi Kings Lynn

Kings Lynn Audi

Kings Lynn, Norfolk

Volkswagen Barnards

Barnards Volkswagen

Stowmarket, Suffolk

Volkswagen Bury St Edmunds

Bury St. Edmunds Volkswagen

Bury St. Edmunds, Suffolk

Volkswagen Ipswich

Ipswich Volkswagen

Ipswich, Suffolk

Volkswagen Kings Lynn

Kings Lynn Volkswagen

Kings Lynn, Norfolk

Volkswagen Commercials Bury St Edmunds

Volkswagen Van Centre (Bury St. Edmunds)

Bury St. Edmunds, Suffolk

Volkswagen Ipswich

Wolsey Van Centre, Ipswich

Ipswich, Suffolk

Ipswich TPS

Ipswich TPS (Trade Parts Specialist)

Ipswich, Suffolk

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