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Wolsey House,
Sproughton Road,
Ipswich,
IP1 5AN

Volkswagen Vans Warranty

Have peace of mind with our three year warranty

We are offering an all-inclusive three year warranty that covers your van, allowing you to deal with your business. We can fix any problems with manufacture or workmanship without cost, allowing you to relax knowing your van is in caring, capable hands.

Does my Van have a Warranty?

Your warranty applies to new VolkswagenCommercial Vehicle bought from a Van Centre which are registered and normally used in the UK.

Crafter models (2E and 2F only) registered after the 01 June 2009, or Crafter vehicles registered after 24 April 2018 are covered for three years with unlimited mileage.

For all other models the warranty is unlimited in the first two years and limited to 100,000 miles in the third year. The warranty begins on the date of delivery to the first owner and is automatically transferred to any new owner, subject to the same terms and conditions.

Due to the mileage limit, this warranty will only be valid for so long as the vehicle is not installed with any aftermarket device that can manipulate, edit, or change the vehicles displayed mileage figures (whether such device has in fact been used to manipulate, edit or change the vehicle’s mileage figures). Should any such device be fitted with the vehicle the VolkswagenCommercial Vehicles UK warranty will be invalidated and no warranty claim will be covered by the terms of this warranty.

Our Volkswagen Van Warranty will cover the following:

    • The repair or replacement of defective parts according to technical requirements determined by the Manufacturer.
    • The repair of any consequential damage to standard components caused by a manufacturing defect.
    • The labour costs of removing and installing parts for warranty repairs at any Volkswagen Centre. You may be charged, at the Van Centre’s discretion, for any extra work caused by modifications to your vehicle, such as removal and refitting of a tow-bar that has been fitted after manufacture.
    • Your warranty applies to the base vehicle only. It does not cover any special fittings, conversions or additional bodywork.
Any defect must be reported to us as soon as it is discovered. This must of course be within the warranty period.

Warranty Extension

If your van is a key component of your business, Marriott Volkswagen Vans recommend that you always protect it with a warranty. We can offer an extended warranty included with a range of different services. You can choose to protect the entirety of your van or just a named component and select an excess level that suits you. There are also many payment options available, allowing you to pay up front or in monthly instalments.

Used Van Warranty

We also offer a warranty on used vans that can provide you with an almost identical level of cover. You can get at least a year long warranty on any used vehicle that is under three years old. Alternatively, you can chose a minimum 6 month warranty on a Volkswagen van that is between the ages of 3-5 years.

Any vehicle that is less than two years old is still protected by the manufacturer's warranty, which will stay in place until the vehicle becomes 3 years old or when 100,000 miles is surpassed***.

Accessory Warranty

All accessories that have been supplied, approved and fitted when you purchased your vehicle, come with a three year warranty with unlimited mileage warranty. If you should have any issues with your accessories during this time, let us know and we will be able to assist you. If an accessory was fitted after initial purchase of the vehicle, it will be protected by a two year warranty. An accessory that isn't Volkswagen approved will have a warranty determined by the manufacturer^. Contact us if you would like more information about which accessories are Volkswagen approved.

Terms and conditions:
***Please see Warranty handbook for full details of cover and exclusions. ^Some items only have one year's warranty.

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Marriott Motor Group Limited. Wolsey House, Sproughton Road, Ipswich, United Kingdom, IP1 5AN

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Marriott Motor Group Limited subscribes to the Motor Industry Code of Practice for New Cars, Service & Repair. Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to the New Car Code.

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Financial Disclosure

VAT Number: 731 8342 43

Marriott Motor Group Limited is a credit broker but not a lender and is directly authorised and regulated by the Financial Conduct Authority for Consumer Credit activities under Firm Reference Number 303971. We can introduce you to a limited number of lenders. We do not charge a fee for our consumer credit services. We will receive a commission from the lenders we work with for introducing you to them, either a fixed fee or a fixed percentage of the amount borrowed, but this does not affect the interest charged on your agreement, all of which are set by the lender concerned. Our manufacturing supporting finance partners also provide preferential rates to us for the funding of our vehicle stocks and financial support for our training and marketing. The lenders we work with pay commission at different rates. You have the right to request the commission amount, to do this contact disclosure@marriottmotorgroup.co.uk



Marriott Motor Group Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

Marriott Motor Group Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 303971. Permitted activities include acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow.
Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

You can check this on the FCA Register by visiting the www.fca.org.uk.